Effective Date: October 2025

At BDHRM Academy, we strive to ensure that every learner has a positive and valuable learning experience. However, as our courses provide digital access to educational content, we maintain a strict but fair refund policy.

Refund Eligibility:
Refunds are only considered in case of duplicate payments or technical errors that prevent access to a purchased course, or if a course is discontinued due to technical issues, provided the issue is verified by our team.

Non-Refundable Cases (Post Purchase):
Refunds will not be issued once course access is granted or materials are downloaded/viewed. Change of mind or inability to complete the course will not be considered valid reasons for a refund.

Request Process:
Learners must submit a refund request within 3 working days post payment in case of a duplicate payment made through our website.
To request a refund – [Click Here]

Please provide the following information for verification:
• User Name
• Course Name
• Payment Information (both actual and duplicate)

BDHRM Academy reserves the right to request supporting documents to verify duplicate payment claims.

Processing Time:
Approved refunds will be processed within 7 business days to the original payment method.

We encourage learners to review course details, curriculum, and previews before purchasing to ensure the course meets their expectations.