Frequently Asked Questions (FAQ)
How can I enroll in a course?
Simply visit our website, browse the available courses, and click “Enroll Now” or “Buy Now”. Once payment is completed, you’ll receive access within a few hours (during office hours).
How long does it take to get course access after payment?
We manually verify each payment for security reasons. Access is usually granted within 1–4 hours during office hours (10 AM – 9 PM, 7 days a week). Purchases made after 9 PM are activated the next day during working hours.
What if I face issues accessing my course?
If you encounter any access issues, please contact us immediately at info@bdhrmacademy.com. We’ll resolve it as quickly as possible.
Can I get a refund if I’m not satisfied with the course?
Refunds are only available in cases of duplicate payments. Though we ensure quality of course with ultimate care, we encourage learners to review course details, curriculum, and previews before purchasing to ensure the course meets their expectations.
How long do I have access to the course?
Unless otherwise mentioned, you’ll have 1-year access to your purchased course, including any future updates or added lessons released during that period.
Do you provide certificates?
Yes, after successfully completing a course, you’ll receive a digital certificate of completion from BDHRM Academy.
Can I access courses on mobile?
Yes, all our courses are fully responsive and can be accessed through mobile, tablet, or desktop.
What if I forget my login password?
Click on the “Forgot Password” option on the login page, and follow the instructions to reset your password via email.
How do I contact BDHRM Academ
You can reach us anytime at info@bdhrmacademy.com for queries, technical support, or feedback.
